What security measures are in place to protect student data?

We are proud that hundreds of institutions trust us with their most critical student information. Our ability to protect student data involves not only our technology (hardware and software), our best practices for implementation, and our personnel.

First, all database and application servers are hosted in audited facilities with state-of-the-art infrastructure, constant monitoring, and established operational policies. All communications to these servers use secure protocols. Your institution controls many factors, including authentication and the decision of which data is sent to the Starfish platform. As well, our people are well-trained on data security procedures and access is granted only under the terms of our Privileged Account Policy.

We are happy not only to provide detailed documentation upon request, but to talk with you about your security concerns so we can continue to strive for excellence in this regard.

Posted in: Technical Considerations