Starfish by Hobsons Awarded Two Technology Trailblazer Awards by Complete College America

Ramapo College of New Jersey

Fast Facts

Starfish in Action

Making an Immediate Impact for At-Risk Students

Peter Mercer Ramapo College of New Jersey

Peter P. Mercer

“Our adoption of the Starfish platform has furthered our commitment to student success and we enjoyed an extremely successful first-year implementation… [The Starfish platform] has created an additional layer of support and communication that enables us to remain student-centered and let students know, in real time, that we care deeply about their success.”

– Peter P. Mercer, President, Ramapo College of New Jersey


Ramapo College of New Jersey launched the Starfish® Enterprise Success Platform™ in September 2013 in a unique way. The College decided to focus Starfish EARLY ALERT on support for first-year students, student-athletes, and other special student populations, while opening Starfish CONNECT to the entire campus for advising and case management.

The first Starfish EARLY ALERT Progress Survey prompted 77.28% of faculty to identify concerns about 1,592 students and route that concern directly to the student’s advisors. The College credits the close relationship between the Student Success unit and the faculty Advisory Board as contributing to the technology’s adoption – previous paper-based surveys had response rate of less than 45%.

Since identifying concerns is only the first step, the College was also pleased that 30.9% of students deemed “academically at-risk” met with their advisors prior to the course registration deadline, up from less than 20% before using Success Plans in Starfish CONNECT.

Read more about Starfish at Ramapo College:

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