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Imperial College – London

Fast Facts

Starfish in Action

Enhancing Student and Tutor Engagement

Imperial College London enrolls over 14,000 students and is committed to fostering a culture where students are engaged in their own success. When the University started an initiative with the student union to improve student and tutor engagement, Imperial turned to the Starfish Enterprise Success Platform to help scale their student support initiatives and enable students and tutors to engage more efficiently and effectively.

Imperial has student data in multiple systems, making it hard for tutors to get a holistic picture of the students they were trying to serve. With Starfish, tutors and students can access a single view of grades, flags and alerts, to-dos, and tutoring session notes. Meanwhile Starfish’s sophisticated permissions ensure that tutors only get access to the information they need to support the students in their classes.

The Starfish platform’s online scheduling tool with Outlook integration has made it easier to schedule tutoring appointments, and as a result, students are making more appointments.

“Students really like that tutors can post their available times and they can go into the system and easily book an appointment with their tutor,” commented a member of Imperial’s project team.

A year in, the Starfish pilot at Imperial has been a success. The University is planning to roll it out across further departments in coming months.

Read more about Starfish at Imperial College – London:

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