Success is a moving target, and students need different kinds of encouragement at different times. The challenge is knowing which students are facing which obstacles – and then getting that information into the hands of the people who can help.
Starfish EARLY ALERT contains early warning and student tracking tools that help collect information and manage concerns in a way that respects different groups’ unique workflows, so they can reach more students with deeper engagement.
Starfish EARLY ALERT is different from other solutions in a number of ways, including:
Identifying and supporting at-risk students in time to make a difference often requires that stakeholders intervene at the very first sign of a problem. Starfish EARLY ALERT has a two-pronged approach to capturing the critical information your advisors need: first, the Starfish platform automatically mines any existing data about student performance recorded in technologies already in place across your institution. Then, simple tools encourage instructors, advisors, coaches, and other staff to raise their own specific concerns. Raising an alert flag can be as simple as a couple of clicks or can involve entering detailed comments and notes – whatever is appropriate for the concern.
To help you scale your student outreach efforts, Starfish EARLY ALERT can manage communications according to your existing workflows and in accordance with FERPA guidelines. For example, raising a flag may automatically trigger a notification to the Student Success Center if the student has not declared a major, or the departmental advisor if the student is already affiliated with a program. Raising other flags could notify a coach, residence hall advisor, wellness counselor, TRiO program advisor, or veterans’ resource. Sometimes sending an automated message to the student about a concern is enough to prompt self-corrective action. No matter what, all communications are tracked in the student’s central, secure, online Student Folder.
Your advisors are juggling dozens – or hundreds – of student issues at any given time. Starfish EARLY ALERT gives those busy people tools to visualize and prioritize all the different types of concerns so they can do their outreach efficiently and effectively... and make sure that no one slips through the cracks. With a variety of ways to communicate and capture notes about the efforts of everyone involved, it is easier to keep your campus community on the same page and manage issues through to resolution.
Do you have the right services in place to help your students? What kind of students are using them, how often, and with what impact? To make the best possible decisions, your institution must have the best possible information. With the ability to assess student outcomes as a result of your student success programs, you can help create actionable plans for continuous improvement.
We Are Here to Help
The Starfish Client Success Team can provide advice based on best practices used by hundreds of institutions. Let us know what you are trying to achieve, and we'll help you get there.