Starfish OFFICE HOURS™


Research shows that meaningful contact with instructors and other members of the campus community leads to student persistence. However, students say that they feel too busy to have the time to get help and are often intimidated by spending time with instructors. On the same token, professors struggle to manage student appointments via back-and-forth phone calls and emails. Starfish OFFICE HOURS™ leads educators and students to success by making it easy and inviting to reach out and connect.

In order to promote more and better collaboration for every member of the academic community, Starfish OFFICE HOURS™ introduces self-service scheduling to students for booking time with their instructors, advisors, and counselors.  It's provided through an online environment, where they are thoroughly comfortable and academic-networking features make them feel even more at home.  Instructors have the easiest part – they submit their hours once at the beginning of the term and are notified via email of all appointments and activity.

Administrators know they need more information about student engagement. Starfish OFFICE HOURS™ is a valuable source of data for assessment.

To make adoption easy, Starfish OFFICE HOURS integrates seamlessly with Blackboard, WebCT, Moodle, Sakai, Angel Learning, portals and other solutions.

Helping Students
  • 24x7 web-based scheduling of reserved time with students' instructors, counselors, and other success providers
  • Insight into each instructor’s background
  • Endorsements from other students who have been helped by instructors

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Aiding Instructors
  • Decreased volume of emails and phone calls from students now using a self-service capability to obtain appointments
  • Useful information provided by email in advance of an appointment, including the reason for a visit, a student photo, and student grades
  • Simplified management of outreach to students through invitations and reminders
  • Automatic syncing of appointments with personal online calendars

Instructor emails
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Informing Administrators
  • Data about student-instructor collaboration outside of class
  • Analysis of interaction against student grades, student demographics, and outcomes
  • Evidence for accreditors of processes for improvement
Engagement reports for administrators
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