You Are Here: Privacy Policy

Privacy Policy

January 1, 2008

At Starfish Retention Solutions, Inc. we recognize that privacy is important.  This page states the types of personal information we receive and collect when you use this website, as well as some of the steps we take to safeguard information.  We hope this will help you make about informed decision about sharing your personal information with us.  Our postal address is 2200 Wilson Blvd, Suite 102-147, Arlington, VA 22201. We can be reached via e-mail at info@starfishsolutions.com or you can reach us by telephone at (866) STAR-035.

Personal Information We Collect

  • For each visitor to our Web site, our Web server automatically recognizes only the visitor's domain name, IP address, browser type, and language.
  • We collect the domain name, IP address, browser type, language, date and time of visitors to our Web site.  We also collect the e-mail addresses of those who communicate with us via e-mail.  Lastly we collect information volunteered by the visitor, such as survey information and/or site registrations, name and address, and telephone number.
  • The information we collect is used to improve the content of our Web site, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, and used by us to contact visitors for marketing purposes.
  • With respect to cookies: We do not set any cookies.

Uses

  • If you do not want to receive e-mail from us in the future, please let us know by clicking on the UNSUBSCRIBE link at the bottom of the e-mail you receive.
  • If you supply us with your postal address you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by e-mailing us at the above address or calling us at the above telephone number.  Please provide us with your exact name and address. We will be sure your name is removed from our list.
  • Persons who supply us with their telephone numbers may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by e-mail or telephone.
  • With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
  • When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures.
  • From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Your Choices

  • Visitors may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address or calling us at the above telephone number.
  • Upon request we provide site visitors with access to contact information (e.g., name, address, phone number) that we maintain about them and a description of information that we maintain about them.  Visitors can access this information by write to us by e-mailing us at the above address or calling us at the above telephone number.   Visitors can have this information corrected by contacting us by e-mail or telephone.

Information Security

  • With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.