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Institutions to Identify At-Risk Students and Link
Them to Tutoring in Real Time WASHINGTON, D.C.
– July 14, 2009 – BbWorld ’09, Booth 407 – Starfish
Retention Solutions, Inc., a leading provider of student
success systems, and eTutoring.org, an online tutoring
platform provider with more than 60 member institutions,
today announced a partnership to offer academic
institutions an unparalleled opportunity to identify
students who need additional help and then to provide
that extra help in a timely manner. The partnership is
intended to help institutions improve retention and
success rates during the first year of college when
students need the most help.
Through simple integrations with an institution’s course
management system (e.g., Blackboard, ANGEL, WebCT), the
joint solution will leverage Starfish EARLY ALERT™ to
identify underperforming students, based on measurements
of their daily academic activity such as low grades,
poor attendance or missed assignments. The system will
then deliver automatic email notifications to those
students, alerting them to the institution’s concerns.
The email will include a direct link to academic support
services provided by eTutoring.org, such as online
tutoring and writing support.
The partnership between Starfish and eTutoring.org is a
result of the prevailing industry research indicating
that student success is largely predicated on two
important factors: early identification of a student at
risk and utilization of tutoring, especially for math
and writing. The joint solution enables institutions to
leverage technology to efficiently monitor and support
student success.
Accessible with a single log-in to an institution’s
course management system, Starfish EARLY ALERT is an
early warning and student tracking system that makes it
possible for instructors, advisors and academic staff to
identify at-risk students in real time. The system
generates valuable performance data for the institution,
including resource utilization that helps optimize
future student service offerings.
“Starfish Retention Solutions knows the impact that
tutoring has on a student’s ability to overcome academic
challenges. We have admired the approach that
eTutoring.org has taken to enable schools to join a
consortium where tutoring resources are shared among all
its members,” said David Yaskin, founder and CEO of
Starfish Retention Solutions, Inc. “Through our
partnership with eTutoring.org, we are able to extend
our value to our client partners by offering a
cost-effective and scalable way of providing valuable
academic support to their students.”
As a service of the Connecticut Distance Learning
Consortium (CTDLC), eTutoring.org offers an online
tutoring consortium that gives students the academic
help they need, when they need it. Students can
conveniently access a tutor online, submit questions for
a tutor to respond to later or get help with a writing
assignment. The tutors are staffed by member
institutions within the consortium – reducing the burden
for institutions. The centrally hosted platform
alleviates additional IT expense while ensuring data
security. Institutions can join an existing
collaborative – or create their own collaborative for a
system or group of institutions.
“eTutoring.org is proud to be partnering with Starfish
to provide this joint solution to the academic
community,” said Kevin Corcoran, associate executive
director of the CTDLC. “Starfish is empowering
institutions to know what is happening with their
students on a day-to-day basis. The biggest challenge to
any early intervention system is faculty adoption and
timely information. Starfish has cracked the code by
placing its system at the fingertips of faculty, right
in the course management system where daily student
activity is recorded. Without having to wait for midterm
or end-of-term reports, individual faculty members and
advisors can know which students need their attention.
And now through eTutoring.org, they can give their
students the additional layer of academic support they
need.”
About Starfish Retention Solutions
Starfish Retention Solutions is a leading provider of
student success systems. The company offers a collection
of software solutions that harness the power of the
campus community in order to engage, motivate and
graduate more students – securing valuable tuition
revenue through student retention. Specifically, the
solutions help institutions identify at-risk students in
real time, based on their daily course work performance,
and then connect them to the resources designed to help
(e.g., advising or tutoring) – all while assessing which
services and interventions are working. For more
information, please call 703.260.1186 or visit
www.starfishsolutions.com.
About the Connecticut Distance Learning Consortium
The CTDLC is a 10 year-old, successful and growing
state-funded institution that currently supports 50
members in their distance learning efforts. It has a
robust menu of services, including multiple course
delivery platforms, instructional design, faculty
development, Web application development, a
seven-day-a-week help desk, e-commerce, student services
and learning assessment. The CTDLC helps its members,
partners and clients provide high-quality instructional
environments without high-priced investments. All this
makes the CTDLC an ideal partner for quality online
education across a range of K-20 institutions and
businesses. For more information, visit
www.ctdlc.org.
About eTutoring.org
As a service of the CTDLC, eTutoring.org brings together
the resources and talent from two- and four-year public
and private institutions of higher education. Currently
comprising a Northeast Consortium based in Connecticut,
representing six states, and a Northwest Consortium,
serving Washington and Oregon, eTutoring.org serves
students at 60 colleges and universities. Tutors are
provided by each member institution and are trained in
the use of the program’s technology and online tutoring
protocols, and their sessions are aggregated into one
master schedule. All student and tutor interaction is
hosted on eTutoring.org’s own synchronous and
asynchronous platform, facilitating access to a program
that is available to the students at all participating
institutions within each consortium. The CTDLC welcomes
inquiries from anyone interested in creating a new
regional consortium or joining one of the existing
programs. For more information, visit
www.etutoring.org.
Contact:
John Plunkett
Vice President, Marketing & Operations
703.260.1185
jplunkett@starfishsolutions.com
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