Starfish CONNECT™ Overview

Education Support Networking System

Within any given institution, there are a myriad of support services available designed to help students overcome challenges and attain their goals. Research shows that students perform best when they spend time with the people on campus who can help them—typically their instructors and advisors. Yet, getting students to these services often proves to be the biggest hurdle to their success.

Starfish CONNECT, an education support networking system, facilitates meaningful contact between students and their instructors, advisors and counselors. The system encourages students to engage more deeply in their academic lives by connecting them to the people and resources in place to help them succeed.

Increase Access Through Online Scheduling

The system facilitates online scheduling, whether for in-person office hours with an instructor, a phone call with a disability specialist, or a meeting with a financial aid counselor—including text message reminders.

Promote Support Resources Designed to Help Students

Starfish CONNECT compiles a personalized rolodex of everyone who can help the student and a searchable catalog of services that have helped other students—with endorsements by the students themselves. Instructors can use the system to refer students to the right services without the instructors having to know all the details of each service.

On-Demand Reporting to Optimize Service Delivery

How do you know which students are accessing the support services that your institution makes available? Starfish CONNECT delivers analytics to know which kinds of students are seeking help; which ones aren’t; who is being helped right away, through better grades or removal of concerns; and what trends can help the school improve retention and ultimately graduation rates.

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