An Intrusive Advising Model for First-Year Students
“Unlike many new technologies, the Starfish system has been embraced, and often celebrated, by our campus community. This is because of its ease of use, its innovative capabilities, and its swift impact on student retention.”
– Mary Rittling, Ed.D., President, Davidson County Community College
Davidson County Community College is committed to partnering with its students from the moment of connection to the moment of completion. As part of its 2013-2016 Strategic Plan, DCCC created a cross-campus collaborative Student Success Team to oversee the integration of the institution’s student success programs. DCCC also implemented a comprehensive first-year experience program built on three components: mandatory orientation, centralized intrusive advising, and a student success course required in the first semester.
DCCC has used Starfish® Enterprise Success Platform™ since 2011 to facilitate early detection of first-year students who exhibit indicators that they are falling behind and to foster strong campus communication strategies about working together to help those students. DCCC found course retention rates within the entering term increased from 88.2% for the fall 2011 cohort to 93.1% for the fall 2012 cohort, and from 79.7% to 88.9% for each cohort’s subsequent spring term.
In a spring 2013 student satisfaction survey, first-year students rated the Starfish platform the highest of all the academic resources offered by the institution.
Learn more about Starfish at DCCC:
- Digital Feedback – Inside Higher Ed, June 2014
- Davidson County Community College Improves Student Success and Retention Through Innovative Cross-Campus Collaboration – Press Release, November 2013
- Starfish Retention Solutions Announces 2013 Starfish 360 Award Winners – Press Release, September 2013
- DCCC Receives ‘Starfish 360 Award’ for Student Success Program – DCCC Newsroom, September 2013
- POV: Tech Tools Can Contribute to Data-Informed Decisions, Drive Student Success – Community College Week, August 2012
Hear their story:
- Why Kudos Count – Archived Webinar, July 2014